PATHETIC SERVICE

Woolworths is slowly becoming one of the worst retail outlets when it comes to customer service, i paid my account o n the 7th usually it takes about 2-3 days for the money to reflect and till today 15th December my payment hasnt reflected ,my account is not in arrears and overdue i called customer service and each time i get the same response "please send us proof of payment" I have dine that on all three times that i have called them and guess what no one has received my email, today i have been on the line with them, for the past 23min have sent the email yet again funny enough no email LOL this is really pathetic