Pathetic SERVICE !!!

Terrible service I ordered stuff online and suppose to receive it on Friday 06.12.2024 However I didn't receive anything the tracking system and company that woolworths using is pathetic because they have no numbers to contact anyone nor can they give me any feedback as to where and when the parcel will be delivered This service is pathetic especially since I need the parcel on Friday! Excuses from customer care doesn't stop it's pathetic