KS
Kobus S

1 reviews | Active since Mar 2009

07 May 2015, 18:22

Pathetic, pathetic, pathetic

I app**** for a WW store loyalty card online, got no response or feedback for a month. I e-mailed WW, got a response e-mail that I must call a number to speak to somebody. Called the number, got an insipid call centre agent, who tells me I did not qualify based on my income (ridiculous, I absolutely do), but of course nobody bothered to e-mail me and let me know. <br> <br> Got cut off, but the call centre does not bother calling me back.<br> <br> I spend at least R10k per month on food at Woollies, but clearly I don't qualify for a loyalty card, because my salary is still not enough. So ridiculous. Even my teenage daughter at university with no income was able to get a card, but according to WW I don't qualify. Maybe I should then rather spend my hard-earned money at Pick & Pay or Checkers instead. They respect me as a client.

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