Pathetic Dismal Service from Woolworths

I ordered groceries on the 20th July to be delivered on the 29th July .On the 29th July the order was delivered .There was no communication from woolies to advise why the order didnt arrive .I tried to call customer service -no answer .I tried to call the sotore -no answer .There were essential items that I ordered like bread and milk .Thanks to woolworths we had no bread and milk for wed and thursday morning .My kids couldnt have cereal or even a sandwich .I called the customer service on thursday .hey couldnt get hold of the store as well .I was forced to cancel my order as I was out of essential items .I immediately ordered the same grocerries through Checkers 60/60 app and withing the hour my groceriies arrived .until now there Woolworths has still not offered a reason or apology .The online shopping service is pathetic .I will nver use the woolworths app for shopping online again .Checkers 60/60 rocks .Woolworths you are over rated -