Pathetic Customer Service

I am disgusted at the pathetic customer service received by the woolworths store card department. Do you not value your clients or train your staff. It seems as if every single call centre agent is trained differently as if you call 20 times you will receive 20 different versions of the truth.I am appalled. I have wasted hours of my time trying to find out when I am getting my cards on an account that is already approved. You call and consultants drop the call in your ear . I went to the Clearwater branch and even they got no joy as they are reliant on the *********** call centre and the so called managers don't do anything at managers discretion . If this is how you get treated as a customer then people should not bother apply for store cards. Noone deserves to be put through the frustration I have over the past 3 weeks with woolworths. I want this matter resolved .