1 reviews | Active since Oct 2016

29 Oct 2016, 12:21

PATHETIC CUSTOMER SERVICE!!!!!!!!

<p>I had a delevery arranged for Wednesday the 26th unfortunately i go not recieve it sue to a fanily emergency.</p> <p>I then arranaged with the head office via email and telephonic conversaton to be delivered Friday the 28th. </p> <p>NO delivery came i called the call center spoke to Sipho he said it would be delivered by 6 pm still nothing called again this morning Saturday the 29th on my first call i spoke to Natsha she said it would be delivered between 10 sm snd 1 pm still nothing i called AGAIN spoke to Lindsay who said she would call back in 5 mins with a solution its been over a hour and still nothing then i call the call center and have been put on hold 3 ties now and each time the call has been ended from the call center side.</p> <p> </p> <p>Woolworths mention on the website and on the call "dont have time to make it to the store use the delivery'</p> <p>if this is the standard of service for Woolworths i would rather use other online shopping places and this is by far the most pacthetic i ahve had they cant deliver ittems and cant reslove anything and simple never call back!</p> <p> </p> <p>Absolutly SHOCKING!!!!</p>

0
Replies (0)