Pathetic Client Service

Due to financial difficulties we were not able to pay our Woolworths accounts. So our accounts was handed over to RL Daily Attorneys. But we manage to settle both accounts in June 2014.RL Daily provided me with the settlement amounts.All R24 000 was settled. I spoke to the consultant at Woolworths telling me that the accounts will be reviewed and we will be informed if they are giving us accounts again or not, just to find out that is a lie. After calling numerous times I was told no I must re apply again. In the meantime I made additional payments on these accounts in store. After been told this about having to re-apply I was told that RL Daily will have to re-imburse me the extra paid amounts that I made on the accounts.So since August 2014 I've been calling Woolworths who tells me that RL daily must re-imburse me then RL Daily attorney's tell you no Woolworths must re-imbuse you. Now since January 2015 I've been told by RL Daily attorney's that they can't see the overpaid amounts and they are waiting to hear from Woolworths.it seems only once I call someone remembers to work on my query.This is so pathetic why can't you just pay me back my money! I'm disgusted in the service