Pathetic beyond belief!!!!!!!!

I seldom use my black credit card. Today I get an sms saying I have a huge credit limit on my card. This afternoon I go to make a purchase at Rynfield Square and decide to use the card. The transaction is rejected. On checking the card I see it expired in January this year. What a joke. I then phone the call centre to try get a new card. I spend THIRTY MINUTES ON MY CELL PHONE trying to get a new card. The agent on the phone tells me that they can deliver a new card to my nearest store. I tell him it’s RYNFIELD SQUARE. He tells me that store isn’t listed. I then tell him Northmead Square. He tells me it isn’t listed !!!!!! I then say The Square in Farramere. He tells me it isn’t listed!!!!!!!!!! I then ask if it can be delivered to my wife and he (Eugene) says no, I’ve got to sign got it!!!!!! WHAT THE HELL!!!!!! IS THIS CUSTOMER EXPERIENCE AWESOME OR WHAT?????? My card expired in Jan and Woolworths doesn’t bother giving me a new one???? I try to get a replacement and Woolworths can find a store to deliver it to!!!!!!!!!! WHAT A PATHETIC CUSTOMER EXPERIENCE!!!!!!! So now I still don’t have a new operational Woolworths Black Credit Card!!!!!!!!!!!!!