Overcharged for food it, yet no Refund 2 weeks later

I am beyond frustrated with Woolworths Food Online. Because of the SA lockdown regulations, I started buying my groceries online like most people. I had an item which was overcharged 7 times more than the original price.

I’ve reached out to Woolworths and they admitted it was a mistake and that the difference would be refunded. 2 weeks later I am still waiting, despite the multiple calls and follows up. Charging over R600 for a chicken breasts is just ridiculous! The money was swiftly deducted from my account now I have to chase after them for the refund!!

I am extremely upset and disappointed!!