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Charlene C

1 reviews | Active since Jan 2013

28 May 2015, 10:18

Over promise and under deliver.

For the past 1.5 years I purchase between 80-100 liters of goatsmilk on a monthly basis from Woolworth to feed my baby with, as this is the only milk she drinks. They always promise to order for me, or, promise to phone me as soon as their fresh goats milk arrives. Yet, on so many occasions have I waited for them to contact me with my order for days to weeks, and instead, I would have to go into their shop myself out of desperation. Only to find 30 liters of goats milk on their shelf, which expires on the day I walk in. Not only are they wasting precious milk,which I would have collected as soon as they contacted me, but they demonstrate complete lack of customer care and consideration for their clients.<br> I have managed to get one person to co operate with my request. His name is Attung. But, this gentleman is not always at the shop and then the service simply drops to bad again.<br> <br> As a very loyal customer, who spends thousands of rand's with this branch, it is absolutely unacceptable to be treated so poorly, when I have explained to all these managers on numerous occasions over the years, the importance of my milk needs and requested there co operation. Their service is **********

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