Outstanding Customer Support

Good day,

I would like to give credit where it is due. I visited Woolworths at the Whale Coast Mall in Sandbaai to return three items. Each item came from a different transaction and was paid for in a different way — one online, one in-store, and one was a gift. I couldn’t access my online slip, but the in-store staff were incredibly helpful.

Chakira C assisted me with most of the process, while Madletyane A kindly helped with the online refund using my phone. Both ladies were friendly, patient, and knowledgeable throughout.

I left as a very satisfied customer. It was truly a pleasure being assisted by these two wonderful staff members.