Ordered online, Delivery was supposed to happen 7 days ago, STILL NOTHING

I had ordered online the woolworths site, for something simple such as a mere water bottle as the Woolworths i usually go to doesn't stock it. So i decided to use the online service, thinking that i am going to get a fuss free, easy and a decent service. NOPE - I ordered, its almost a week and im still waiting. The best thing is (sarcasm) they usually reserve the money on your account until the item is delivered to your door and you have received it. NOPE - they took the money off my account and 7 days later still waiting on a bottle. A BOTTLE, ITS RIDICULOUS!

You can email their customer service as many times as you may want you wont even get a response.