order no. ***

Woolworths customer service is the worst, they provide an email address for the online shopping but never respond to the email, twice I have emailed and was blatantly ignored, I had to call after weeks of being ignored. I placed an order on the 28th June and received an email to say one item ordered is no longer available, I will be refunded, the refund never happened. To date I am still trying to get my refund, I was informed its refunded in the gift card i used to co-pay (I paid with gift card and debit card), I no longer have the gift card as I threw it away after using, so now I am struggling to get my money back.