Order cancelled without informing me

This is seriously pathetic-I placed an onine order , received the half of my order on the 1st September and the rest was forgotten by Woolworths... it been 2 weeks that I havent heard or received a thing from woolworths !!

""I"" had to actually contact woolworth to get the ball rolling... if this is customer service , then I'm speechless!!

I phoned the call centre and a lady told me that I would need to reorder to get my order (meaning a repayment) or get a refund on my card which will take a while!!!

If you plan on keeping your customers happy, I would like my order that place over 2 weeks ago!! You get your people sorted

Regard Samantha