Online store is useless

Firstly- what a joke- only one item in stock.

Now don't get me wrong- I realise the other items where sale items, that is why i ordered them. What gets me down is that when I ordered them on Tuesday there was stock (a colleague managed to get her order yesterday) but for some unfathomable reason you only pack these orders on the morning it goes out. The problem with this scenario it that even though I wanted them to be deliver yesterday, there was not a delivery spot available, so I was forced to choose today. Secondly I was then never called about these items being out of stock (which was the option I chose online) So at 9 am I have to see via email that I am about to pay R70 for a R20 bottle of beetroot.

Then I phone customer service and the guy I spoke to is so unhelpful I end the conversation feeling like I could throw my phone against the wall.

Why add any sale items to your online site at all- if there is NEVER , NEVER any stock? Why only pack these sale items on the morning of delivery instead of the date of order? Why do I expect to get any real feedback?

I used to like Woolworths.