Online shopping with a delivery of 44 days and still counting!!! Woolworths is the worst

On the 11th September 2023 i placed an order online, during the course of the week i kept receiving sms’s of my order being on its way. This happened for a good 3 weeks and nothing was delivered. I reached out in on the 5th of October and was told that it will be sorted. 8th October Aakifah Moosa reached out on a call and on email asking if I needed a refund or the clothes. Asked for the clothes , she also confirmed that these were still available. She told that they will be sent during the week. Waited again and still nothing. I called on the 23rd of October and spoke to a Zingisa/Zimasa who apologised and assured me that she made a 24 hour delivery and that on Tuesday the 24th October I will receive my parcel. Today is the 25th October I called again and got a Luyolo who initially said the clothes were delivered, I asked how because Monday I was promised a delivery on Tuesday. He later on said the notes are agreeing with me that nothing was delivered. The call lasted 24minutes and no help. He promised to call back but i feel it wont go anywhere. Please help Order no will be provided on request.