Online Shopping - no stock, no delivery, no order notes, no client service

Although the physical stores are still doing a fair job in trying to cling to what is a premium brand, I would give serious thought to avoiding their online shopping. We have had terrible experiences on at least a half a dozen occasions and their online brand ambassadors (this one goes out to you MARIO ADAMS) do nothing but ignore emails. Well done on service delivery Woolworths... and well done on following up with clients when they try to help you rectify the shortcomings which you know are present within your delivery business. You guys should honestly limit further damage to your brand by just shutting that division - it is clearly beyond your capabilities.