Online shopping - NO GUARANTEE

After relying on Woolworths online for gifts and groceries for years, I was sorely disappointed to learn the hard way... Did you know that when you purchase online and select and pay for your items, there is no guarantee that you will get the items regardless that it shows "available" and in-stock when you checkout.

I placed Easter egg orders very early from Australia, for my Grandkids in South Africa. Secured and paid for with detailed delivery instructions. I am so very disappointed to hear that not only were half the items credited citing "out of stock" but it was never delivered.

Numerous emails later, I learned that online orders are not reserved when placing orders, so it's luck of the draw if there's stock when they pick/pack your order - in my case, a few days before Easter when stocks are obviously depleted. Makes no sense.