Online Shopping nightmare

Where do I begin with this delivery nightmare, its been almost a week and I still don't have all my groceries. I gave one star as there are no negative stars votes

I placed my order on 25 September and I ordered shoes with my groceries. That was probably my first mistake as this is not the first time Woolworths have managed to get my delivery time wrong.

1. Order was scheduled to arrive on 28 September 2017 between 6-8. At about 1pm, I received a call from a random Ryan asking if anyone was home to make my delivery. I insisted that i asked for a delivery in the evening. He proceeded to scream like a lunatic in front of my house until my neighbour was disturbed with button ready to call armed response. She was kind enough to sign for my package - that as stated before was scheduled to be delivers in the evening.

2. To add to the confusion - only the shoes were delivered, my 6 of 10 grocery items were delivered on the evening of the 28th but my 4 pack of long life full cream milk was missing. The driver confirmed that he questioned the order but Woolworths Cavendish got it wrong - not the first time by the way. This is my second nightmare where my order was delivered to someone else! Why am I so forgiving!

3. Called Woolworths on 29 September so that they could send out search party for my milk - they apologised after trying to indirectly accuse the delivery guy of theft to me over the phone. I was promised a delivery on Sunday 1 October 2017 between 10am and 1pm.

4. The empty promise - only 3 boxes of milk was delivered - so I called again. Like I have time to waste and was promised a delivery of one six pack today between 6pm and 8pm. Well right now, I have lost faith - no milk. Are they still searching or are they teaching their online shopping packers how to count. Do I report my milk missing or ******? I hope someone at Woolworths can sort this out.

All I can say is Well done Takealot, Pick n Pay, Mr D and TFG, you have my online loyalty!