ONLINE SHOPPING
<p>More than once (more the fool I am), I have ordered food & clothing in one order and not received the clothing on time. In December the clothing was delivered 3 weeks late , after I had purchased replacement gifts. It was accepted by my domestic worker as she presumed it was a new order. The most recent order, delivery was attempted 2 days late, which I did not accept. My biggest gripe is that after phone calls and emails, I have not received any feedback as to why my orders are not complete. So, just a warning to online shoppers, be prepared for non delivery of part orders.</p>
I have just received a call from Customer Services in Cape Town, and received an apology for late/non delivery. I am pleased that someone has got back to me, but still feel that despatch needs to look at why this is happening. I also still want other online shoppers to be aware of the problems with deliveries.
I have just received a call from Customer Services in Cape Town, and received an apology for late/non delivery. I am pleased that someone has got back to me, but still feel that despatch needs to look at why this is happening. I also still want other online shoppers to be aware of the problems with deliveries.