RC
Renee C

1 reviews | Active since Feb 2015

24 Feb 2015, 14:47

Online shop - waste of time & inconvenience

Place an order on the 18-02-2015 for deliverey on 23-02-2015.<br> confirmation was received.<br> YOUR DELIVERY SUMMARY<br> Order number:o***<br> Delivery date:2015-02-23<br> Delivery time:10am 1pm<br> <br> received a call on the friday (20-02-2015) to say one of the items were out of stock. I said confirmed to leave the item out. Monday, 23-02-2015 a chocolate was delivered (part of the order) but there rest of the order was not. I called in and was told different couriers are used for food & clothing - which I understood and was advised the balance of the order was on its way. It never arrived, contacted them numerous times & then sent an email. Noboday called to say there was a delay of any sort. I received a response on my email that they were sorry for the inconvenience - the parcel was handed to the courier company they will communicate with me on it wherabouts.<br> Today (24-02-2015) still nothing received - no contact from woolworths or the courier company. I contacted the woolies only to be told that the courier company has not received the parcel?????? \maybe its still in transit".... Really..... would not use or reccomend this online service again."""

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