Online Service is a joke

I implore that anyone considering using the online purchase service from Woolworths to reconsider. Not only is the website a bit sticky (you struggle to add something to your basket and end up ordering double of one item and zero of another item), the items the website claims to have in stock - is NOT necessarily in stock, and you only find this out later when you couldve ordered something else instead. There are unforeseen delays in delivery for in stock items (I am still waiting for my order which was placed 2 weeks ago) and there is poor communication between themselves, the \pickers"";NULL;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;862922;710472;14;2;0;0;0;0;2;NULL;NULL;NULL;15/06/17 13:14;15/06/17 11:19;BILLED WRONG AGAIN;;CHECKERS WESTDENE;***;I've been a customer at Checkers Westdene for 8 years now (+/- R1 mil spending or more), I buy all my daily and monthly groceries as well as all work related coffee (I do purchases as well) etc from Checkers Westdene. I am a very patient person, the 8 years taking this and never complaining speaks for itself. Almost every time or at least once a week the prices on the shelves and specials are billed wrong and yeah I am overcharged. What does specials mean if the prize only reflect on the shelve but you pay the normal price and only see this when you get home, or its priced incorrect and you're billed more than shelve price, who will drive back or take an extra hour lunch to go and correct this? This is plain ******* and if something drastic does not happen , I'll never buy at Checkers Westdene again. I'm not the only person that this happens too I know numerous people not going there anymore. Again today I bought Kellogg's Cereal for the sole purpose because of the special, not a big surprise, I paid the full normal prize. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;862936;227;14;2;0;0;0;0;2;NULL;NULL;NULL;15/06/17 12:48;15/06/17 11:21;Trying to be financially free but woolworths keeps draining my name in mud!;8,41E+12;;***;A few months back in March if not mistaken i went to woolworths in Lakeside Mall Benoni requested a settlement amount on my woolworths account it was given to me then i paid the amount. I then requested for my account to be closed it was brought to my attention that the settlement amount will take 2-3days to reflect therefore i should make my way back to them to close it. I went back to the store & was given numbers to phone head office & request that they close my account, i then phoned head office & it was confirmed that my account was closed. When All of a sudden today i receive a call claiming that I am owing R110! I haven't used my woolworths card for over 6months because i destroyed their card a long time ago, i was using my id numbers when making payments because i didn't want to be tempted!! As far as I'm concerned my account is closed its not my fault that someone did not close my account!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;787199;23;1;2;0;1;0;0;2;NULL;NULL;NULL;15/04/25 18:06;15/06/17 11:22;No Joy or Help from the so called Best Bank is SA;9,20E+12;Claims Division;***;So i go to the atm to draw money but my card gets swallowed then i phone in while im standing at the atm but i get the whole \we are experiencing high call volumes..etc\"" message and while waiting all my money gets drained and i put in my claim with the consultant Tinyiko who proceeds to tell me i will get feedback within 10 days. Almost four weeks down the line i still get no response and i phone in but get told by Lloyd that the systems is down i have to phone back"