SM
Suzette M
1 reviews | Active since Mar 2018
13 Sept 2025, 09:27
Online Purchase Issues with storecard
I have called customer services multiple times regarding my store card, which I cannot use online. I also tried using my credit card on the platform, but without success. Each agent provides a different opinion. I have deleted my app, profile, and all related information, but at this stage, I am unable to log in at all. They keep telling me that the IT department is working on resolving the issue.
I am very disappointed. However, I continue to receive calls offering to increase my credit limit, and their Credit Card Services keep pestering me with offers for a new credit card. This is frustrating.
Woolworths, you need to step up and address these issues.
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