Online Horror

What a disappointment when shopping online with Woolworths. The orde was placed on Sunday the 3rd of June 2018. Delivery time picked for 2 - 5 pm. Was later informed delivery will be 3-4 hours late. Needless to say no delivery occured on the 4th of June 2018. On the 5th a call was placed asking about my delivery, the agent was very helpful and very concerned as it was after 12h00 and the delivery was not yet dispatched, he even took the time to follow up and call me back. At 16h30 I phoned the call centre again. Held on for more then 20 minutes just to be informed that the order was returned due to my unavailability. Today I phoned again requesting when the order will be delivered. Finally it was delivered yet instead of the Choc Mint Ice Cream I ordered they gave me a choc mint chocolate. They gave me an item that is 5 times less in value that I paid for. It does not even help to call back as they could not even get it right in 3 days. My online order number is o ********** 16.