Online goods not delivered;money not refunded since April

<p>I bought a few things online my order was firmed and money deducted </p> <p>On Tuesday, 26 April 2016,</p> <p>Woolworths Online order confirmation: o ********** 03</p> <p>Thank you for shopping with Woolworths Online.<br />Your order details are:<br />YOUR DELIVERY SUMMARY<br />Order number:<br />o ********** 03<br />Total (incl. delivery):<br />R 327.86<br />Delivery date:<br />2016-04-27<br />Delivery time:<br />10am1pm</p> <p>I would like to be refunded my money please. </p> <p>Since April I have been waiting for my refund </p> <p>thanks.</p>