Online department *******

This is the worst experience from a retailer that I have ever encountered , you have ****** R1799 from me Woolworths Fashion

I ordered online an luxury hotel blanket 12 days ago among other stuff , and you sent me a cotton throw worth probably 400 , with a barcode of luxury hotel blanket stuck on to the original barcode of cotton throw

You tell me it will take 48 hours to investigate the matter I sent you pictures to make it happen faster , but 7 days now with nothing resolved No correspondence no feedback no refund no collection of incorrect product

WOOLWORTHS

I am a truely disappointed customer My order number is o*** My reference number is ***0

Resolve this matter and hold up to customer service experience.