LC
Larissa C
1 reviews | Active since May 2019
14 Jun 2021, 08:28
OH HOW I DISLIKE WOOLWORTHS
It is now a week later from the time that I first contacted the Woolworths head office. I have asked many times to speak to a manager, but they are not interested in speaking to the public. I have a problem with your offices, Cape Town head office and you won't deal with it.
I am now not surprised why there is such apathy in the Woolworths stores. If the management at the top can't do their job properly, how do you expect those below to do it.
The management is showing what poor examples they are and in this as it filters down the apathy increases more and more and more, until the apathy is at a ridiculously high level.
Please Woolworths head office, I urge a manager to contact me URGENTLY!!!!!!!
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Larissa C's updateReviewer Update
15 Jun 2021, 11:38OH WOOLWORTHS. HOW I WISH YOU WOULD LEARN TO ANSWER YOUR PHONES AND SPEAK TO YOUR CUSTOMERS. I WAITED FOR OVER 3 MINUTES FOR THE PHONE AT THE REGIONAL OFFICE TO BE ANSWERED AND THEN i WAITED MORE THAN ANOTHER THREE MINUTES TO BE PUT THROUGH TO SHERICE IN THE REGIONAL OFFICE. I EVENTUALLY ACTUALLY PUT THE PHONE DOWN. I CAN'T BELEIVE THE BAD SERVICE I HAVE AND I AM RECEIVING FROM YOU.
WHERE HAS YOUR CUSTOMER CARE GONE?????
WHERE HAS YOUR CUSTOMER CARE GONE?????
LC
Larissa C's update15 Jun 2021, 11:38
Reviewer Update
OH WOOLWORTHS. HOW I WISH YOU WOULD LEARN TO ANSWER YOUR PHONES AND SPEAK TO YOUR CUSTOMERS. I WAITED FOR OVER 3 MINUTES FOR THE PHONE AT THE REGIONAL OFFICE TO BE ANSWERED AND THEN i WAITED MORE THAN ANOTHER THREE MINUTES TO BE PUT THROUGH TO SHERICE IN THE REGIONAL OFFICE. I EVENTUALLY ACTUALLY PUT THE PHONE DOWN. I CAN'T BELEIVE THE BAD SERVICE I HAVE AND I AM RECEIVING FROM YOU.
WHERE HAS YOUR CUSTOMER CARE GONE?????
WHERE HAS YOUR CUSTOMER CARE GONE?????