Numerous Payment Issues - Poor Customer Service

A few weeks ago I tried purchasing items online - But the site kept rejecting my Woolies Store Card and sequence number. Eventually the card was blocked and I had to phone customer services to unblock the card. After waiting 24 hours for the card to be activated again I was able to continue my purchase (Minus some items that went out of stock in the meantime).

On Tuesday, I visited a store in my lunch break, browsed and fitted clothing, but when it came to purchasing the items, my Temporary card (Which I have used numerous times before) was declined at the counter. The manager, was very friendly and suggested we phoned Customer Services to check what the problem is. Hoewever, the lady at Customer Services was unwilling to assist us, because I only had my Driver's License as proof of Identity and not my ID Card. It clearly states on the app that a valid ID or Driver's license can be used when using the Temporary card - Whole lunch break wasted.

Today, I tried to make an online purchase of the items, since I'm scared they will be sold out soon, due to the Black Friday Specials running at the moment. Only yo have my cards BLOCKED AGAIN!!

I'm at my wits end with Woolworths. I don;t have the time to phone them and wait 24 hours EVERY time I would like to make a purchase. Or to go to their shops, only for my card to be DECLINED for no apparent reason.

Utterly poor service!!! I'll be paying off my card and CLOSING my Woolworths Account. I'm sure there's companies willing to provide better service.