not happy with service i got from WFS

a call centre agent called me on the 15th February 2016 and offered me a Woolworths store card and black credit card. everything was approved and I received an sms stating that I have been approved. when I called back on the 17th Feb there was CA logged on my application (technical error as per the agent I spoke too). the then told me that it has been lifted and my card will be delivered to me. On Thursday the 18th Feb I called back the error was not lifted and I spoke to Moegamed (team leader) and he said that he will sort it out. I called back on the 19th Feb and I could not speak to someone higher as they are in meetings. from the 21st till the 25th I was getting the run around and eventually I spoken to other team leader (Gerhard Van Straten) on the 25th or 26th Feb and he told me that he spoke to his IT department and it will be sorted on Wednesday the 2nd of March 2016. when I called in he was in meetings and my issue was not sorted. then I spoke to Christopher Trew (customer manager) he tried to help but still no joy to date. he then referred my query to CO office yesterday and to date no one has called to explain on what is going on with my credit card. C/C ***.