None Delivery of Outstanding Items

Hi There

I placed an order on Woolworth online for kiddies clothes on the 23 November 2017.

I ordered 16 items and only 13 were delivered.

I have sent mails to Woolworths and phoned their customer care line which rings without any agent picking up, I hold for a minimum of 10 minutes without any assistance.

To make matters worse I received an email confirming my order is complete, How so without the outstanding items?

Can someone please phone me as I'm very disappointed and irritated with the service Im receiving from woolworths online.