non payment SMS

On the 23rd of February I received a Sms from Woolworths saying they have notified all three credit bureaus of my non payment. I immediately contacted their customer services where they told me I had \short paid\" my account, this came as shock to me as I always pay more than the required amount on the Smses they send to me on a monthly basis.<br> <br> I immediately emailed their complaints department only to be told that they are obliged by law to submit payment information to various credit bureaus even if you have made full payment. <br> <br> I have been a customer at Woolworths for years and I have never heard such nonsense.<br> <br> I am appalled by such poor service and I want Woolworths to rectify this with immediate effect!!<br> <br> "