Non existing customer service

I have been waiting since MARCH this year for my store card. I spoke to head office on the 23rd of August and was told my card will arrive within 7 - 10 working days. I spoke to head office AGAIN on the 2nd of September and I STILL do not have my card. In the meantime I cannot purchase anything due to my temporary card being blocked. A little minor detail that I WAS NOT informed off and was left embarrassed at the till, the sales person told me that is was my fault because I was trying to pay with a temporary card!!!

The staff at Woolworth George CBD has been useless in trying to help me. They "cannot" phone head office in order to assist or anything. To be blunt, I think they just don't want to!

I tried phoning and they can not even assist me on the customer care line. Sent numerous e-mails and the only reply I keep on getting is : Good Day Francette Van Rooyen

Thank you for your email. We are extremely sorry that we are unable to assist you with your request as Woolworths Customer Service Centre only deals with all store products and in store service enquiries.

Please feel free to follow up with financial services at *** or via tel no *** We're sorry if this auto response does not relate to your enquiry. If this is the case, please reply to *** or call us on *** I have tired EVERY avenue to get customer service, but to no avail, pathetic!!!! I will go and support another supplier who values their customers.