Non Existent Customer Service - No Meaningful Response to Complaint.

<p>On Saturday, 16/07/2016, I lodged a complaint with the Woolworths Customer Service Division both via email and via Facebook. The response in both instances was the same – They acknowledge your complaint and provide you with a Reference Number ( ********** 6- ********** 65) and that is where it ends. Four days later and I have yet to receive any form of meaningful response besides the Reference Number and an Automated Response that “this is being looked into”. This tells you a great deal about Woolworths Customer Service – There is none! My complaint pertains to Woolworths Food Store Division, V&A Waterfront, Cape Town – the Cashier Ms. Nkosithandile Depha and the Manager Mr Sulaiman Jobe. Full details of the incident were provided in my email to *** Jaffer of the Woolworths Customer Service Department. Bottom line, while Woolworths has an automated response to acknowledging Customer Complaints nothing meaningful is done is terms of correcting the issue. So no customer service and no value is placed on the Customer. </p> <p> </p>