1 reviews | Active since Sept 2015
Non-existent customer care contact
Woolworths make it incredibly difficult to report a complaint. After having bought a 2-litre bottle of low fat milk at the Hyde Park store on three occasions in the past couple of weeks, on all three occasions the milk was sour before the use-by date. I threw out the most recent one today (October 1) which had a use-by date of October 3. On the first occasion I returned the bottle to my nearest store (Bryanston) where the manager kindly replaced it. Thereafter it was inconvenient to return the product so I threw it away. Woolworths do not have an email address for customer care on their website, possibly hoping that dissatisfied customers will lose interest and go away. I am going away -- to buy my milk elsewhere.<br> Ann Braun<br>
