Non delivery Online Shopping - Order o***

<p>My daughter who resides in the UK ordered a Father's day gift (chocolates and clothing) on 12.06.17 for delivery on 17.06.17 between 14h00 and 17h00.</p> <p>The chocolates were delivered but not the clothing. No communication from Woolworths why the clothing was not delivered. I contacted Woolworths at 09h28 this morning, spoke to Nancy who apologised and said she would call me back in 10 minutes which she did not. At approximately 10h15 I called again and an operator advised me that the clothing had not been dispatched from Jhb. As I was fuming, I advised the operator to email me to advise when the goods would arrive rather than call me. NO RESPONSE.</p> <p>I emailed Woolworths complaints department at 10h37 to inform them of my experience and nearly 6 hours later I have not received a response or confirmation of my email.</p> <p>NOT IMPRESSED AT ALL - Needless to say my daughter is also extremely disappointed and upset.</p> <p> </p> <p> </p>