Non delivery of Statement

<p>I ma really disappointed on the service that Woolworth has being providing to i have contacted they contact centre on the 23/07/2017 at 16:00 and even on the 24/05/2017 at around 10 and spoke to Charnel ref no ********** 80 who advised that she will send the statement that i request to my email, and i ma still waiting for the statement. have even went to Maponya Mall Woolworth on numerus occasion to tell them that i have not being receiving my statement and the called the call centre who always says that the statement will be sent..</p> <p> </p> <p>Is there anything that Woolworth is doing on the clients’ accounts that is ******* in a way that they do not want to send the clients statement to the clients, there seems like there is something sinister happening here. What they know is sending me a survey that I must complete, which does not help at all</p>