Nomathembu & Remo at Woolworths Financial Services are MISLEADING CONSUMERS.

Please can anyone let me know if they have experience such ridiculous service from Woolworths Financial Services. I app**** for a Woolworths Credit Card on the 22 January 2025. I received a "good news" response which stated my application was successful and even indicated the credit limit which was approved. I was informed I would received a message when I could collect the card. Approx 10 days after this I was informed there was a "technical" issue in printing my card and the IT Dept was working "day and night" to resolve the problem. I spoke to Nomathembu and Remo at *** who keep on telling me Woolwoths working on the problem. Nomathembu informed the standard time to apply for product with WFS takes approx 2 weeks. It's no been 2 months since I received a response that my application was successful and WFS says they can't print my card due to a "technical issue". How fair is this to any consumer and Woolworth like to pride themselves in excellent customer service and making the so called "Woolies difference". I would like to escalate my complaint to the CEO Roy Bagattini. I would like him to please tell me how a company with a reputation like Woolworths can mislead consumers to this extent. I have the proof in writing that my application was successful and yet all I have received from Remo and Nomathembu at WFS is one excuse after another.