nokia 210

I purchased a nokia 210 on 31 jan, had to return it on the 01 feb because it was not working. When we got to the store the consultant was on lunch, we waited for him, he then gave us a new phone, we were in the store for two and a half hours trying to sort out a phone. The second phone also gave problems, I then took it back on the 03 feb and he said I don't want the phone, the consultant said it was the settings which he managed to sort out, the phone is super slow.<br> I then sent the customer service dept an email on the 04 feb telling them about the incident and how unhappy I am, Im still waiting for them to get back to me.