No “The Difference” anymore

Hi Woolworths,

My name is Elton Ross.

I’ve been with Woolworths for long. Not why I’m complaining but thought it mention worthy.

Today I decided let me use my credit available, as I felt like a really good Sunday Cook up and I know that Woolworths would be able to make that masterpiece possible.

I currently have R963 credit available with an installment of R205.93 due on the 9th of September only.

Yet Jason Scott Manager from Woolworths Food said that he did not have the authority to have the transaction processed.

Am I angry ? Not even a little. Is this the first time Woolworths as a whole has disappointed me yet again ? Definitely.

I ask that you find the statement that has been sent to me by Woolworths confirming the installment date.

I ask as well with the explanation given that I have to make a payment today on the 22nd in order for the use my credit that showed available, why it would be expected When the last payments has been made either on the 25th or prior to the due date as indicated on the installment letter I receive monthly ?

I said this before and I’ll say it again.

“The Difference” regarding your service has decreased Tremendously. And with being in Lockdown Service is Everything.

Not sure if I’m looking forward to the response... yet everyone needs a chance.

ID : ***

Thank you for taking the time to read this.

Kind regards, Elton Ross ***

Sent from my iPhone