No service from Woolworths

Morning I app**** for a store card over 2 months ago with Woolworths. I was informed it was not accepted. when i phoned in they said i had a credit card default pending and must phone Nimble. Nimble informed me that they had no dealing with the account and i must contact Woolworth. So for the last month or so i am phoning Woolworths every week to get told they await a paid up letter and they will need to speak to the last person i spoke to. I have spoken to over 10 people in the *** dept. till date nobody can help as what is the next step is. Today i phoned in again with same story ( spoken to Bronwyn) i asked to speak to a Manager - well i have been holding on for 30min. Really can somebody just help?