1 reviews | Active since Apr 2017

31 Aug 2018, 15:01

No Response - Ridiculous Charges

The amount owed on my account is double my credit limit. I have asked how it is possible and for a recon of my account showing payments made, purchases, interest charged and balances brought forward to justify the payment they are demanding......I have yet to receive this info, but I keep getting SMS's: "Wow! Fantastic News! Only *** needed to settle your account". For a company that supposedly takes so much pride in who they are and what they do, your accounts team is pathetic.

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Replies (1)
's update26 Sept 2018, 18:51
Reviewer Update
I still don't have resolution to this complaint.....you are threatening me with a court summons, but failing to supply me with the evidence requested whereby you prove to me that I still owe you money. Have you treated your customer fairly throughout this ordeal? The clock is ticking Woolworths......