No response

To whom it may concern :<br> <br> I logged the attached complaint below on Woolworths website on the 25/11/2015,i got an auto reply at 14:32pm.I am still waiting for feedback and my statement,i am entitled to statement i cannot just pay without knowing my outstanding balance<br> <br> Comment / Concern: I had instore card that was handed over to R Daly and i have been paying R250.00 every month.Lat week i got a call from Blake and associates to confirm my date of birth.I asked them if my account is now with them and they said yes.Over the weekend i got reminder SMS from R Daly to make payment.This morning at 10:45am i got an SMS acknowledging my payment.Now Blake & associates called me twice at 14:06pm and 14:25pm wanting to confirm my date of birth.I need to know whose who now because i am getting annoyed,i don't skip payment.I am still waiting for my balance/statement to be emailed