No quality service from Woolworths!

I have app**** for a credit card from Woolworths and have received nothing short of shocking and disgusting service from them. I app**** online and after I submitted all my documentation, they requested me to submit the same documentation via email in order to process the application. After 2 days I went to the store, where I stated I would like to collect the card, as I had not heard any feedback from anybody. When I got to the store I was assisted by a lady who huffed and puffed at me as is to say "how dare you make me work". She did, however inform me that had I app**** in store I could have gotten the card IMMEDIATELY. She simply said "No, I can't help you" completely uninterested. It has been 4 days since I have app**** for the card. I called in to speak to somebody to help me know what the hell is happening with my application. The lady on the phone asked me for my ID number and while I was giving it to her she interrupted me and told me to hang on and put me on hold for 3 minutes. After putting the phone down with frustration, I phoned Head Office to speak to somebody without luck. I phoned the financial service people again and spoke to another lady who had a check on her side to say that my application is STILL in the process and that they have to confirm the picture of my face that I had to submit 4 times! The lady on the phone was telling me all about how they "record their phone calls for quality and security purposes". I informed her of the disgusting service I just received from their call centre and that they should have a listen at the "recording" and tell me how they feel about it.

I regret applying for this card and when I finally do get it I actually feel like burning it and just being done with these unprofessional people. They are as bad as Discovery Bank and they are listed number one for worst bank.