1 reviews | Active since Jun 2010
No light at end of dark service tunnel
<p>Just when I thought things were looking up, after my previous complaint and problems with WFS, it happens again. I received my Credit Card via courier today, called to activate and asked about the pin, as there is NO PIN with my card. I was told that I have now two options: 1. Go to Absa to get 'change' pin or get pin or 2. WFS sent me a new pin by normal post. Seriously!???! Or, before I forget, I can go and collect the other card at the store, WHO REFUSED TO ASSIST! None of these are options. You wouldn't have to sent my pin by post or inconvenience me once again to go to a bank, which I do not have time for or to a store with unwilling and spiteful staff if someone did their work properly and made sure that the pin was sent with the card! Why must I, as a new customer, who already paid your fees, long before I even had a card in my hands, accept this type of service? WHAT NOW? More excuses!</p>
