No follow up from Customer service

***-***<br> <br> This is the 2nd time I am complaining about the same issue in a two week period. My original message was:<br> <br> I bought the attached roses yesterday for a special occasion. Only once I had cut open the wrapping and placed them in water did I notice the defects on the buds. I purposely bought these from Woolworths at a R20 premium to checkers (upstairs) as I thought they would be better quality. Unfortunately I was disappointed by your product and feel that I let down my wife.<br> <br> No one has come back to me even after I complained the first time.<br> <br> Shocking service<br> <br>