NO FEEDBACK/ PATHETIC CUSTOMER SERVICE

I was approved for a woolworths store card and was told that i would get feedback on when to collect the card. That was two weeks ago.

Till now all i had was consultants calling me for pre agreements and no feedback on the outcome. This is really bad customer service!!!!

why does it take so long for feedback on an account. and with doing this you are turning away potential business.

So why no feedback?????