NO DELIVERY ON BOOKED TIME SLOT OR ANY OTHER ARRANGED TIMES

ONLINE SHOPPING IS IT NOT SUPPOSE TO BE QUICK AND EASY? NOT AT WOOLWORTHS! I HAVE MADE A PURCHASE ONLINE REQUESTED FOR DELIVERY ON THURSDAY BETWEEN 2 PM AND 5 PM, NO DELIVERY! HAVING TO FOLLOWUP MYSELF I GET NO INFORMATION. FRIDAY MORNING CONTACTING WOOLWORTHS ONLINE TO FIND OUT WHAT IS GOING ON WITH MY ORDER A DELIVERY WAS SCHEDULED FOR BETWEEN 10 AM AND 1 PM, PAST 1 PM AND NO DELIVERY BEEN MADE! WHY DO CUSTOMERS SELECT A DAY AND TIME SLOT FOR DELIVERIES IF THE DELIVERIES ARE BEING MADE WHENEVER THEY WANT AN FEEL LIKE IT. BEST OF ALL THE MONEY HAS BEEN DEDUCTED FROM MY ACCOUNT BUT I HAVE NO GOODS TO SHOW FOR IT! UTTER REDICULOUS !!!!