NO DELIVERY OF GOODS PURCHASED

I am highly disgusted with the level of service I have received with my online purchase. I made an online order on Monday 16:46 purchasing 3 sets of underwear, I received an email confirming that delivery would be made by Friday 05-02-16 between 10am and 1pm. At 14: 40pm 05-02-16 \I\" have not received my order nor has anyone had the decency to call me and advised why my order has not arrived. I'm the one that has called yoru customer services department(spoke to Megan) who put me through to the store that is responsible for the delivery (Eastgate JHB). Guess what all I get is an \"I'm sorry mam\" , sorry for what exactly. I spoke to Neo who couldn't tell me what has gone wrong, instead she tells me they only have 2 out of the 6 items and they are still trying to source the other items!!!!! Really??? Why wasn't this done yesterday, why must I be the one to call and follow up on this after having paid for my items including the cost of delivery.<br> I am livid with the quality of service that I have just received from Woolworths. In all my years shopping with you never have I had such a disgusting service experience. I was supposed to leave the office early and I was waiting on these item"