No Delivery/ No Communication

I ordered a number of items from Country Road online on Monday and selected a Friday delivery slot. Goods were to come from the V&A Waterfront. I intended to wear the dress to a wedding on Saturday as had tried it on in store but the one I tried on was damaged so ordered online. On Friday morning at the time I was expecting delivery I received an email stating the goods would not be delivered during the allocated slot and I would be contacted during the day. The order had been placed 4 days previously!<br> No-one bothered to contact me and I eventually contacted Woolworths on Saturday morning to be told that the order would not be delivered prior to the wedding I was to attend and they had no idea when it would be delivered. If I had anticipated how poor the service would be when ordering a premium brand I would have looked elsewhere.