No delivery for online order

<p>I am livid at this point, I ordered online on the 8th of December for the delivery to be done on the 12th( Monday) between the times of 18h00 - 20h00, to my suprise at 19h50 no word or delivery from Woolies, I decide to call customer service to find out what happened just to be informed they had "difficulties" with getting my order, as it was out of stock in Eastgate and they had to get it from another store, then i was told to pick a time slot for today and it will be delivered. Fast forward to today, NO DELIVERY and NO WORD from woolies, when i called again, I was told they will have to get the person i spoke to yesterday to try and find out what is happening. I am utterly annoyed as they did not even bother once to contact me and let me know they having issues, I have to run after them to find out whats happening, I'm really dissappointed as i never expected this kind of outcome from Woolies. Rather just close this online store because clearly you don't know what you doing!!</p>